catalog item variables are not visible to approvers with no role

[Sharan Ellendul]

Hi,

There is a requirement where in all the catalog item variables in task records under My Tasks in ESC portal should be visible to approvers who doesn't have roles as well.

User without role:

User with roles:

Thanks in advance

[supriya pratapa · Accepted solution]

hi @Sharan Ellendul 

Check if there are any existing ACLs on Requested Item(sc_req_item) table or create a new one and provide read access.