Guided tour setup showing error "Tour ended because the next step was not found".
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10-28-2024 02:43 AM
Hi Experts,
I am getting an error "Tour ended because the next step was not found" on portal guided tour. And when I tried to edit step in guided tour showing error "Placement options are unavailable for hidden step." And when I am trying to click on step to see the tour text which I have configured its showing "This callout preview is hidden in this view". Find the attached screenshot for the reference. Please suggest here. Thanks in advance!
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10-28-2024 02:53 AM
Hello @Tanmay Karankar ,
Please find the below links which will be helpful
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0859381
Thank you,
Omkar
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10-28-2024 07:14 AM
Hi @Omkar Kumbhar ,
Thanks for the reply. I tried but didn't work. Any other suggestion?
Thanks,
Tanmay