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04-21-2025 12:00 AM
Hello all,
I just want to ask a question on catalog Item Variables.
On a Catalog item, we have variables and once the item is submitted, on the RITM or SCTASK, we see the variables section and see the variables data.
For example:
Requested for: Abel Tuter
Assignment Group: Database
Due Date: 12-05-2025
Req type: Db Access
So, this data for the corresponding task, is stored in which table?
I need to look into the variables and the data holding by them in one table
Regards,
Lucky
Solved! Go to Solution.
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04-21-2025 12:06 AM
Hi @Lucky1 ,
The tables are "sc_item_option_mtom" , "sc_item_option" , "item_option_new" , these tables are interlinked and used for storing variable values.
Please mark correct/helpful if my response helped you.
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04-21-2025 12:06 AM
Hi @Lucky1 ,
The tables are "sc_item_option_mtom" , "sc_item_option" , "item_option_new" , these tables are interlinked and used for storing variable values.
Please mark correct/helpful if my response helped you.
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04-21-2025 02:38 AM
Thank you, Anubhav, for the response.
It worked,
Regards,
Lucky
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04-21-2025 12:08 AM
Hi @Lucky1
The availability of catalog variables on the RITM and SC Task depends on the variable editor, which you can bring onto the SC Task and RITM forms. The variables are stored in the item_option_new
table
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
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04-21-2025 12:21 AM
data for the variables is stored in below tables
The variables which are displayed comes from the Variable Editor added on the RITM and SC Task form
sc_item_option_mtom" , "sc_item_option" , "item_option_new"
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader