Catalog items in order guide make 'include in' by default

[New user1212]

Hi,

How can I easily make the second catalog item selected by default?

[AshishKM]

Hi @New user1212 ,

I think, "selected by default" means that this catalog item should always there without any choice. You must have define some "Rule base" for this order guide. You can keep the rule base for this catalog item but without condition then it will always visible under "Choose Options". Try it, let me know if this works for you.

-Thanks

AshishKMishra

[New user1212]

I don't mean that. It will always be selected by default like in the first case. So that the selection of this catalog item is set to default

[AshishKM]

Hi @New user1212 

Check the "Show Include Toggle"  checkbox setting on order guide. It should be checked.

read this page :

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0723017

-Thanks,

AshishKMishra

[New user1212]

Unfortunately, that's not the problem. As you can see in the screenshot, the switching option is enabled, but I want some catalogs to be marked as 'include in' by default