Catalog items Migration from one instance to another

Joshuu
Kilo Sage

Hello All,

What is best approach to migrate all the catalog items from one instance to other instance of two different companies.

The old instance is having Pairs version and with all custom tables in it.

And the new instance does not have any customizations it is kind of basic Vanilla instance.

Please suggest me the best approach to move all the configurations too.

Please help on this.

Thank you,

Priya.

 

1 ACCEPTED SOLUTION

Hi,

from the list view of dictionary for that table do bulk update

1) Ensure you are in your update set

2) make all fields as active=false using Update with selected all

3) then again make those active=true

Those will be captured in update set

find_real_file.png

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

View solution in original post

17 REPLIES 17

Hi Ankur,

I just moved an update set with dictionary entries of a custom table. But the column label is missing. I have imported field labels for this specific table as well. But still not updated.

find_real_file.png

 

find_real_file.png

What could be the reason for this?

Please assist.

Thanks,

Priya.

@priyarao 

yes this occurs some time.

Please re-capture in another update set and migrate that update set.

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

@priyarao 

Hope you are doing good.

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Thanks!
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader