Replicating "Change Request - Normal Change" Workflow in Flow Designer

Ashit2
Tera Contributor

Help needed in developing flow designer for Normal Change Request

1 ACCEPTED SOLUTION

Correct,

in order for this to be done with flow designer you'd need to divide the logic into a series of subflows which allow for input / outputs.

 

However I personally believe the complexity of change management flow(s) and even some request flows mean Flow designer shouldn't be used. It's just not ready for that level of intensity yet.

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7 REPLIES 7

Kieran Anson
Kilo Patron

Hi Ashit,

What help do you require with moving over to flow? It can be done as the functions are there such as decisions and wait conditions however the complexity of the workflow might make it somewhat hard to read within flow because it's not linear.

Hi Kieron,

Thanks for the fast response.

Yes you're correct about the complexity of replicating the workflow. In workflow you can easily connect any activity to any other activity, however in Flow Designer I cannot call any specific action anytime. For e.g. In Normal Change WF-

Case 1. If the 1st Change Approval Policy is Rejected then the 'State' is reverted back to 'new' and thus the Approval process is restarted (This can be achieved by using the "Do the Following, until" Action in FD)

Case 2. The 1st Change Approval Policy is approved and then there is an "check On Hold" WF Activity, which if in this case is 'True/yes', we can easily connect it to the previously created approval action. 

All I'm saying is in Flow Designer you have to create separate actions for the same process as you cannot call or connect any Action to any other action.

Do we have any workaround for this trouble?

P.S. Apologies if any confusion

Correct,

in order for this to be done with flow designer you'd need to divide the logic into a series of subflows which allow for input / outputs.

 

However I personally believe the complexity of change management flow(s) and even some request flows mean Flow designer shouldn't be used. It's just not ready for that level of intensity yet.

Thanks Kieran! 
Also is there a way to check whether a particular flow is attached to my record?

For e.g. we have "Show Workflow" UI action. Do we have anything for FD?