Catalog rejection notification send to Requested for

[olufsen]

Hi, on the OOB notification that triggers when a requested item is rejected, it goes to Approver and not the Requested for.

Is there is way that this can be updated to be sent to the requested for instead.

I saw that a mailscript can be implemented but it doesn't work.

Any help is appreciated.

[AshishKM]

Hi @olufsen , 

You can update the OOTB notification and add the requested for under "who will receive".

-Thanks,

AshishKM

[olufsen]

OOB, that is not available.

[AshishKM]

It's available, I tested it on my dev instance. 

-Thanks,

AshishKM

[olufsen · Accepted solution]

Create a BR on the sysapproval_approver table and use the gs.EventQueue