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Approval Reminder flow Not working after adding escalation

brianlan25
Kilo Patron

I have a flow that was setup to trigger on Creating of an approval records with the state of requested and the source table is sc_req_item. It would send out 2 reminders and then auto reject if 2 more days passed and it still was not approved. I was recently asked to modify it so that if the escalate to the approvers manager and then follow the same process with 2 reminder except after 1 escalation it will auto reject.

For some reason it is updating the manager and auto rejecting at the same time. Here is the flow execution. As you can see it never runs any of the record updates that would set the state. Any idea on what is going on? I put a red rectangle around the update records that would change the state. As you can see it say Not Run next to them. I have also checked to make sure there are no Business Rules that would cause this and the original flow has been deactivated.

brianlan25_0-1787789697914.png

 



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