Catalog task created by is showing as "system" instead of "Requested by" in list view.

NagaNandini N
Tera Guru

Can anyone help me with this? After implementing Flow Designer to one of the catalog items Catalog task (created by) is showing as "system" instead of  user name "Requested by".

5 REPLIES 5

Peter Bodelier
Giga Sage

You are probably running your flow as 'System User', and not as 'User who initiates session'?

If so, please look at this article to see the difference.

 

Keep in mind, you might run into issues when changing to User who initiated session. This article might help you if you do.


Help others to find a correct solution by marking the appropriate response as accepted solution and helpful.

Yes, I am running the flow as a "System user" and the end user who does not have any role submits the Request catalog task is not created. I do know how to create this (Add the catalog_admin role as a role to the flow. See Create a flow with roles). Please guide me.

I might be misinterpreting you, but I'm not sure on which part you need help now?


Help others to find a correct solution by marking the appropriate response as accepted solution and helpful.

Hi Peter,

 

I referred to this one: This article and I am not sure how to achieve this. I could not set the User who initiated session because the end user submits the req showing security error for task creation. Do I need to modify ACL? Without modifying the ACL is there is another way. It would be great if you suggest me .

 

Regards,

Naganandini N