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11-08-2023 05:48 AM
Hi community,
In the catalog task I have the Variable editor filed. but the variables are now organized as they should be.
missing the container start and split and end. when I enter the related requested item the variables editor there is organized.
is there any way that I can see the variables in catalog task exactly like the requested item variables editor ?
Solved! Go to Solution.
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11-08-2023 06:16 AM
only those variables which you move from Available to Selected in Catalog task activity will be shown on SC Task form and not all which are seen on RITM
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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11-08-2023 06:04 AM
It seems some catalog client script or catalog UI policy is running on Catalog task and hiding the variables on right side.
Did you check that?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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11-08-2023 06:12 AM
Yes checked that also and there is no reason to show the variables in single column.
requested item and catalog shows the same variables
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11-08-2023 06:16 AM
only those variables which you move from Available to Selected in Catalog task activity will be shown on SC Task form and not all which are seen on RITM
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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11-08-2023 06:22 AM
THANKS ALOT !!!
I forgot that I created the catalog task in the WOKRFLOW editor, and moved the variables before I even started to organized the form (start , split and end)