Catalog ui policies not working on RITM and Catalog Task
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‎09-06-2017 11:25 PM
Hi All,
There is an issue reported, when investigated, got to know that Catalog UI Policies are not working on RITM and Catalog Tasks for other users except admin.
PFB the details
1. We have a variable as var3 which is of type 'Select Box'.
2. A Catalog UI Policy with condition as var3 is one of "selected value", one variable becomes mandatory and visible defined in UI Policy actions
3. This UI Policy is applicable on all three i.e., catalog view, RITM and Catalog Task
4. The variable becomes mandatory and visible on catalog view for all users
5. But, the variable is not seen for other users except admin on RITM and Catalog Task Level views.
PFB the screenshots
Thanks in advance,
Anjali
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‎09-07-2017 02:18 AM
Check the follwoing HI article:
Hope it helps!
Regards,
Ravi
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‎04-14-2025 05:21 AM
Value Action field for Clear Value, Set Value does not work for RITM and Catalog Task.
So, You have to Check the Checkbox "Run Script" in UI Policy and write the Script in field "Execute if false" to clear Value for the variable ( ex- g_form.clearValue('field_name'); ) and make the Value Action as Leave Alone for that UI Policy.
Then It will work for RITM, Catalog task and Catalog item. ( All )
I have faced this issue already and this is how I overcome with this.