Catalog UI Policy: Show or hide a group of questions

[mike555]

Is it possible to show or hide a large group of questions with Cartalog UI policy without specifying each individually.

I tried putting the group in a Container and it did not seem to work. I also tried using a Variable Set, but it does not seem to work either.

What is the best way?

[dianemiro]

This should work if you put the variables inside a variable set and on your UI policy action, choose the variable set name to hide all of the variables under the variable set. Hope this helps!

Please Mark ✅ Correct or Helpful, if applicable. Thank you!

Regards,
Diane

[mike555]

No, it does not work.  I have double and triple checked it and it does not work.

It does not work with Catalog Client Script or Catalog UI Policy.

[mike555]

Does it not work if one or more of the Variables in the Variable Set are mandatory?

[mike555 · Accepted solution]

I contacted ServiceNow support about this, who recommended the suggestions in this article

https://community.servicenow.com/community?id=community_question&sys_id=7f6834aedbfaab004abd5583ca96...

There is no out-of-the-box way to do it.