it is possible to trigger one fulfiller task (out of 3) regardless of the approver status of the req

sonimore101
Tera Contributor

it is possible to trigger one fulfiller task (out of 3) regardless of the approver status of the request

 

so the scenario: the approver doesn't approve the request, 2 tasks won;t be triggered, but the 3rd one yes

 

and that 3rd task is conditioned of one of the questions from the catalog item, if yes, it will be triggered, if no, it won't.is it possible to design

 

2 REPLIES 2

Its_Azar
Mega Sage

Hi there @sonimore101 

I guess yes, try creating the flow so that the 3rd fulfiller task is created independently of the Request approval status. So the approval can block tasks 1 and 2, while task 3 is created regardless of the approval outcome.

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Kind Regards,
Azar
Serivenow Rising Star
Architect@ KPMG.

Ankur Bawiskar
Tera Patron

@sonimore101 

yes it's possible but depends on how you are triggering the 1st 2 tasks

share screenshots

Regards,
Ankur
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