Catalog Variables not showing on list in Service Operations Workspace

sd101
Tera Contributor

I have a list referencing the catalog task[sc_task] table.  I created a view, with service catalog variables in the list.  When I create the list in Service Operations Workspace referencing the same table and view, the catalog variables are not available for selection.  It is as if the list is only referencing the default view.  When I build the list in SOW, I set the view to what it should be, but it still did not make the variables available.

Has anyone else had this problem and does anyone have a solution that works?

 

Thanks. 

3 REPLIES 3

Tomi Corigliano
Kilo Sage

I'm experiencing a similar problem. Some of the variables are not displayed in SOW but are being displayed in the Default view.

Denise Smith
Tera Contributor

id either of you get an answser?

Tomi Corigliano
Kilo Sage

I was able to fix the issue by doing a "touching" the respective records and doing a promote