CatalogItem variables are not avaiable in Add Variables section in Catalog Task activity in workflow
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4 weeks ago
Hi All,
We have multiple fields are on catalog item. But only one field is available in Add Variables (Variables on task form) in Catalog Task activity in workflow. what could be the reason of this?
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4 weeks ago
Have you saved and published this workflow, then populated it in the Workflow field on the Catalog Item form? You may need to close the workflow and exit workflow editor after doing this so that it refreshes completely when re-opening. If these steps haven't been done, only Global variables (those with the Global box checked on the variable definition) can be seen here.
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4 weeks ago
I believe it's because of that Global Checkbox which @Brad Bowman mentioned.
Please check that
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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Tuesday
Hope you are doing good.
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Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
