Category and its sub category in service portal

[gomathyshankar]

Hi,

SC Category widget only displaying only the Main Category and its catalog items only present in it.It is not querying/displaying the sub-category.

For ex. Access is main category which contains   4 subcategory and 11 catalog items in it.In   the service   portal when we click it is showing only 11 catalog items only. It is not showing 4 subcategory.

Also, when I click 'Access', it should show only its sub category and catalog items .Currently it is showing all categories.

[chilanka1]

Did you get how to display child category when parent is clicked?

[Nia McCash]

In that case, you would need to clone and customize the SC Category Page widget. If you need help on getting started, search the community as there are lots of how-tos and guides to help.   Maybe start here: Adventures in Service Portaling: Introduction and Resources

[nathanfirth]

We've developed an improved version of the Service Catalog (and Knowledge Base) category widget that we have available for a small license fee. Email me for details if you're interested.

[conanlloyd]

You have mail nathanfirth!

[christianoutsen]

Hi Nathan

Does this Work for the Knowledge Management Service Portal in Jakarta?

If yes - how can I get in touch with you regarding the above widget?

Br. Christian