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‎02-07-2018 02:16 PM
HI All,
Do we have any module or application where we can manage the certificates.
Use case is manage certificates, issuer, expiry
generate alert based on expiry - 30 days 40 days.
Thanks
Sudhir
Solved! Go to Solution.
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‎02-08-2018 09:29 AM
Thanks Andy for the idea.
Just need one more small help---Can't able to see license_type in the screen.
Layout shows its available but can't see on form. Any idea what need to do display this..
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‎02-08-2018 10:07 AM
I just checked and its available for software license or mainteinaince type only.
Could you tell how the contract expiration workflow triggers mail and how this can be tested.
I have added one contract expiring today--but was not able to receive any system mail regarding that.
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‎02-09-2018 07:08 AM
Hi,
Sorry I probably wasn't clear. The workflow does not send an email natively (I dont think). You would need to follow something similar to Chuck's suggestion on this previous post:
Re: Send email notification when date is reached
Regards
Andy
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‎02-09-2018 01:23 PM
It was auto fixed, thanks andy
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‎01-24-2020 05:44 PM
ServiceNow has official support for this solution with Orlando release
For more details please check below link
https://community.servicenow.com/community?id=community_blog&sys_id=9733b4481b0acc10a59033f2cd4bcb05