Change choices label on report "True/false" field

F_bio Santos
Kilo Sage

Hi everyone, I was wandering if its possible to change the label's of the choices in a field only for a report, the report shows the SLA's that have been breached or not, but it comes with a "true/false" value/label, I wanted to change it to "Breached/Not Breached", does anyone know if this is possible? 

1 ACCEPTED SOLUTION

Runjay Patel
Giga Sage

Hi @F_bio Santos ,

 

You can create new field and store "Breached/Not Breached" as choice value. Create on before BR to set the value.

 

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7 REPLIES 7

Would certainly not recommend doing that on SLA. 

-Anurag

The problem is that, this is the only solution for it rightnow @Anurag Tripathi, I will explain to the client the risk of this action and then they decide if it goes forward or not.

Note: This is not being done in the sla table, it is being done in the "sn_hr_core_case"

Yup that's what Im going to do @Runjay Patel I believe that its the only "workaround" possible in this case