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Catalog Items for an Order Guide

DeIvory Gordon
Tera Guru

Hello, I created six catalog items to add to an order guide.  On the order guide I selected the "Access Profile", but none of the catalog items I created show under "Access Needed".  I am not very familiar with order guides.  I appreciate any help you can give.

 

DeIvoryGordon_0-1789139214690.png

 

1 REPLY 1

Hemanth M
Tera Sage

Hi @DeIvory Gordon ,

 

Your catalog items will be after the initial variable details(Describe needs) are filled and move to the next step( per rule bases you configured) in the choose options page

 

1. Please refer "New Hire" Order guide for more details

 

 

HemanthM_1-1789143968953.png

 

2 .you can refer this https://www.servicenow.com/docs/r/servicenow-platform/service-catalog/c_ServiceCatalogOrderGuides.ht... 

 

3 .There are many good you tube videos out there to learn.

 

Hope it helps!

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025,2026