Change Conflicts Creation query
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02-12-2025 01:06 AM
Hello all,
Good day!!
OOB, can someone please et me know how the record in Conflict table gets created?
I mean which script include creates this?
As far as I know, if a change request is created with the same Planned Start date and Planned End date same as other change request within the same environment, then the Conflict arises and creates a record in Conflict table.
So, which script does this?
Can someone explain me?
Regards,
Lucky
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02-12-2025 02:00 AM
Hi @Lucky1
Check these 2
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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02-12-2025 04:06 AM
Yes Atul,
I observed those two Script incudes.
But wondering which lines code or which function is checking the two change request's conditions and creating conflicts.
Need to check.
Regards,
Lucky
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02-12-2025 04:34 AM
Hi @Lucky1
I am not 100% sure, but I think there are some utils which check this, also the major part of conflict derived from conflict property as well. So need to see all together.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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