Change Conflicts Creation query
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02-12-2025 01:06 AM
Hello all,
Good day!!
OOB, can someone please et me know how the record in Conflict table gets created?
I mean which script include creates this?
As far as I know, if a change request is created with the same Planned Start date and Planned End date same as other change request within the same environment, then the Conflict arises and creates a record in Conflict table.
So, which script does this?
Can someone explain me?
Regards,
Lucky
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02-12-2025 02:00 AM
Hi @Lucky1
Check these 2
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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02-12-2025 04:06 AM
Yes Atul,
I observed those two Script incudes.
But wondering which lines code or which function is checking the two change request's conditions and creating conflicts.
Need to check.
Regards,
Lucky
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02-12-2025 04:34 AM
Hi @Lucky1
I am not 100% sure, but I think there are some utils which check this, also the major part of conflict derived from conflict property as well. So need to see all together.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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