Change Dashboard

[kenny_estrella]

I have this task below and I'm super new to ServiceNow. Can someone provide me with a step-by-step process on how to do this? Thanks in advance.

Create a Change Dashboard with filters Type = Normal, Standard, or Emergency. This dashboard should contain the following reports.

1. A pie chart that groups the change requests by Priority. 

2. A bar chart that groups the changes by Assignment group. 

3. A chart that shows the number of changes in Review state. 

4. A chart that shows the number of changes in New state. 

5. A chart that shows the number of changes that are On-hold. 

6. A chart that shows the number of Unsuccessful Changes from the last 7 Days 

* All > State in (Review, Closed) > Close code in (Successful with Issues, Unsuccessful) > Actual end date >= javascript:gs.daysAgo(7) > type=standard^ORtype=normal^ORtype=emergency 

7. A chart that shows the number of changes completed in the last 7 days.  

* All > State in (Review,Closed) > Planned start date > 12/03/2020 00:00:00 > type=standard^ORtype=normal^ORtype=emergency 

* Note, Planned start date - after - Last 7 days 

8. A chart that shows the number of all upcoming changes.  

* All > Planned start date > 20/03/2020 00:00:00 > type=standard^ORtype=normal^ORtype=emergency 

* Note, Planned start date - after - today 

[Maik Skoddow]

Hi

in that Community you can get answers to your questions but I guess no one is willing to do your job. But you can have a look on my page Platform: Dashboards & Interactive Filters

There you will find many links to resources that will help you to understand how to create dashboards.

Maik

[kenny_estrella]

Hey Maik, thank you, I'll go there now.

[AndersBGS]

Hi @kenny_estrella ,

di you know how to create reports in ServiceNow? If not, I would recommend you to look into ServiceNow fundamentals through NowLearning to understand the basics. 

if you have knowledge of reports in ServiceNow, then please do not hesitate to ask a question if you experience a specific issue. As @Maik Skoddow said, and I fully agree, I don’t think that you find a person that will do the complete work for you.

if my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders

[kenny_estrella]

Hey AndersBGS, I know a little bit about how to create reports but if the report needed to be generated is from the Change database, I still have not seen any tutorials about it. Thanks, I'll check it now.