Change field label via script

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Steven Parker
Giga Sage

‎09-29-2017 05:51 AM

So we just upgraded our DEV instance to Jakarta patch 3 and I am having trouble with a script.

This will change the field label in Service Portal, but will not work in the ITIL service view.   The "changeFieldLabel" did work in Helsinki in the ITIL service view, but it throws a JavaScript error in the Service Portal in Jakarta.

Anyone know how to change the field label in the ITIL service view without using "changeFieldLabel"?

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Steven
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Ankur Bawiskar
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Tera Patron
In response to Steven Parker

‎09-29-2017 06:21 AM

Hi Steven,



Can you go through this link:


https://www.servicenowguru.com/system-ui/ui-scripts-system-ui/modifying-label-form-fields-client-scr...



Mark Correct if this solves your issue and also hit Like and Helpful if you find my response worthy based on the impact.


Thanks


Ankur


Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

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Ankur Bawiskar
Tera Patron
Tera Patron
In response to Steven Parker

‎09-29-2017 06:50 AM

Very Nice Steven.



Can you also mark it helpful and hit like. Thanks in advance.



Regards


Ankur


Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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Chuck Tomasi
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In response to Ankur Bawiskar

‎09-29-2017 06:56 AM

If it's already marked correct, you shouldn't have to request it be marked helpful and like - from a community protocol standpoint.


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