Change Homepage When Impersonating a User

Rae Khan
Tera Contributor

‎01-31-2024 07:57 AM

Hi all, 

 

When I m impersonating a user in my SN instance, and they don't have access to any dashboards, they're greeted with this message on the homepage.

 

"Sorry!

The ... dashboard has not been shared with you. 

You can request access from ..."

 

Followed by the "Go to Dashboards Overview" button. 

 

How can I change the Sorry message. 

 

Thank you

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎01-31-2024 10:13 AM

Hi @Rae Khan 

 

I dont have solution with me, but do you want to show a message to user, when he/she login and there is no dashboard mapped/shared then user get a message.

 

Then you need to write script to check if user has any dashboard if no then show message.

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0744970

 

My gut feeling saying it is not possible. 

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Dr. Atul G. - Learn N Grow Together
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