CHANGE MANAGEMENT : Any state to cancelled

[JulietD]

Hi,

My question is, As a member of the assigned change management group of the service offering, I want to be able to cancel the Change at any stage (not closed), so that if it was raised in error, the process can continue. - Agree on which method to use to move to the canceled state – note that whatever method has been used before should be the same here for a consistent user experience.

My Workaround,

Created a new UI action with condition and script as below,

condition: 

current.state != '3' && gs.hasRole('change_manager') && gs.getUser().isMemberOf(''+current.assignment_group);

 script:

(function executeCancelChange() {

    var gr = new GlideRecord('sys_user_grmember');

    gr.addQuery('group', current.assignment_group);

    gr.addQuery('user', gs.getUserID());

    gr.query();

    if (gr.next()) {

        current.state = '4'; // Replace 'cancelled' with the actual state value if different

        gs.addInfoMessage('The change request has been cancelled.');

current.update();

    } else {

        gs.addErrorMessage('You are not a member of the assigned change management group.');

    }

})();

Is this the correct workaround? 

Any better workaround than this? 

Thank you

[Bert_c1]

Seems you are using server-side code in a client-side script. I use 'alert()' in those to display info the user has to acknowledge. Look at UI actions that use GlideAjax in the script to run server-side code and get a result.