Change Request Approval - Authorize State - Low Risk

[Community Alums]

I have a requirement where I need approval from "Highest Approval ABC" group in Authorize state when

1. Risk = Low 

2. Conflict Status = Conflict

3. Type = Inside blackout window (Under Conflict Tab)

Currently, when RISK = LOW and when it moves to assess state I only receive approval from CI - Approval field (Configured as Decision under Change Approval policies)  and then once approved, it moves directly to SCHEDULE State.

But, now New scenario I have to add additional check, after Assess state it should move to Authorize state if three conditions matches and in Authorize state we should take approval from  "Highest Approval ABC" group and then move to SCHEDULE state.

Can anyone help me on how can I achieve this requirement. I was thinking to create Policy input referencing Conflict table so that I could get value of Type. But that doesn' t seems to work and It refer only once record if I had to add on my flow designer.

[Dr Atul G- LNG]

Hi @Community Alums 

If I am not wrong, OOTB flow will bypass Auth state if risk is low, you need to check OOTB flow for this.

[Community Alums]

Hi @Dr Atul G- LNG 

Yes, but can't we control bypassing of Authorize state if we create Approval policy decision on Authorize state?

[Dr Atul G- LNG]

We can, so you need to add the condition in Flow , and might need to check some more code. But it is do able. 

[Community Alums]

What could be best way to build this solution?  Because if have mentioned three checks which are required in authorize state ?