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Change Request Data Exception?

samuelbingham
Tera Contributor

Hello all, when I am adding features to a change request. I keep getting the warning message: General Data Exception detected by database. Specifically for user_id column. Does anybody know why or know of a fix for this warning message? General Data exception.png

 

9 REPLIES 9

Dr Atul G- LNG
Tera Patron

Hi @samuelbingham 

 

I'm not 100% sure, but it looks like there might be an access issue. Is any other user able to add features in the change?

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Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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Right now I only have one user who handles change requests. She is the one having these issues. 

Hi @samuelbingham 

Try to repair the change plugin once.

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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How do you accomplish that? Will that affect current change records?