Change Request Summary page in Employee Center
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11-21-2024 04:28 AM
We have a requirement to change the request summary page while submitting a request from Employee Center.
From this:
To this:
Can someone please provide guidance on how to achieve this?
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11-21-2024 04:31 AM
The 1st screen shot is Standard ticket configuration. May i know the source of 2nd one? As per my understanding it will be good customization , as you need to create a new page and link with on submit button.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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11-25-2024 01:44 AM
Hi @Dr Atul G- LNG ,
Thank you for your response.
Second page appears when we submit the request from SOW view
Could you please guide me on where can I link the new page to Submit button.
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11-25-2024 02:48 AM
So you want to add a new option here:
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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