Change state need to transition from Authorize to New if approval rejected

[thrsdy1512]

Hi I am working Change Models & using flow designer. 

When approval is rejected, the state should automatically transition to New. 
I have tried creating a new Model State Transition with a transition condition that approval is rejected but this doesn't seem to be doing anything.

How can I achieve this using flow designer & model state transitions please? 

Thanks.

[Dr Atul G- LNG]

Hi @thrsdy1512 

It is something available out of the box (OOTB). Please check if there is a flow attached to the model or review the OOTB model demo to identify any missing elements in your configuration.

[thrsdy1512]

Hi @Dr Atul G- LNG Does my flow need to be attached to the Model State or the Change Model as a whole? And how would I link the two together?

[Dr Atul G- LNG]

Yes, OOTB flow is there 

[thrsdy1512]

I have checked and and we have the ootb flow running along with the model state transition condition you've shared in your screenshot but whats happening is when approval is rejected for he change request, nothing is happening to the change request state, it stays stuck in Authorize. I have checked the flow execution and all steps are completed.