Change success score rate is not showing in change model form

[vishwanathav760]

Can some tell why success score rate is not showing , I checked jobs indicators ,breakdowns etc or I'm in missing something here?

[Dr Atul G- LNG]

Hi @vishwanathav760 

Try to repair the change success plugin once.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0862557

[Dr Atul G- LNG]

Try to run these jobs

Also if there is no change used for a model the success rate will not show.

[vishwanatha N]

Hi Atul ,
Thanks for response, I have checked all above-mentioned points and repaired the plugin as well but still I'm not getting success score% ?
Is there any other way I can check on that let me know.I even checked the jobs related to change success score.

Once again thank you!!

[Dr Atul G- LNG]

Hi @vishwanatha N  @vishwanathav760 

I tried this at my end and it worked, just make sure you have atleast 1 change for 1 model only then it work.