Change Task creation based on a change condition

Rooma1
Tera Contributor

Hi All,

 

I need to create a change task once a particular condition matches on the Change request.

I have added one workflow activity for creating the Task and written the script to set the field values but it is not setting the field values after creation of change_task.

 

Can someone please help where i am doing it wrong?

 

var gr = new GlideRecord('change_task');
gr.addQuery('change_request', current.sys_id);
gr.query();

 

while (gr.next()) {
gr.due_date = current.start_date;
gr.assignment_group = current.assignment_group;
gr.cmdb_ci = current.cmdb_ci;
gr.description = "Test";

 

gr.update();
}

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