Change Task.State options on one Catalog item (sc_req_item) not globally

ericgilmore
Tera Guru

So got a request for a new Catalog Item for submitting a Request.

The client doesn't what to use the OOTB Task.State field options.

 

I know if I just add these options to the Task.State choice list, they'd globally show up on all Catalog items, I don't want that.

 

I know I could use client scripts to remove all the options I don't want from Task.State on the catalog item and then add ones I want. But I'd still have to add the choices to Task.State, which would mean I'd have to repeat this removal process for ALL catalog items. Do not want.

 

I know I could use Dictionary Overrides to "add" additional options for sc_req_item, but again, it's global.

 

I know I could just create my own State (u_state) field on sc_req_item, but I thought that would be a bit of overkill. Do not want.

 

I know I could just add more choices to sc_req_item, but again, a global change to all created sc_req_item entries. I don't want that.

 

I just want unique Task.State options for this 1 catalog item that creates a request.

Has anyone done this? How?

 

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ericgilmore
Tera Guru
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ericgilmore
Tera Guru