Change the background image of the login page in the Service Portal

mr_njk · ‎06-03-2016

Hi,

I have just started using the new Service Portal available in Helsinki. I have a couple of questions on this one.

1. Is there a way we can change the background image in the login page, just like we can change the background image in the landing page?

2. The favicons dont seem to work for the Service Portal. It works just fine in CMS and the normal form view.

Thanks

Nidhin

nathanfirth · ‎06-07-2016

It's stored in the "Page Specific CSS" of the "landing" page CSS. Go to "Pages" and search for "landing". Then you should see the following:

View solution in original post

mr_njk · ‎06-17-2016

Thanks Nathan. That worked.

Jake Gillespie · ‎10-06-2016

Thanks nathanfirth, I was able to update the background image on my landing page using this method. I noticed however that the background image cannot be updated on the Brand Editor for my Service Portal, however I can update it for the out of box Customer Service Portal. Is this a bug or by design?

hnie · ‎10-27-2016

Hey Nathan,

Sorry for being a newbie here.

But where exactly would you upload the new background image that will replace this one "sp-landing-back.jpg"?

hnie · ‎10-27-2016

Sometimes it help to create a post

In case anyone else needs it, you need to upload your image via Content Management -> Images.

david_hreben · ‎12-19-2017

Natan,

Do you know how to change the logo but for the external login? I believe the service portal uses the page "login" to do so but I cannot get rid of the ServiceNow logo. Branding editor did not help.