Changes to move from global scope to custom scope.
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06-18-2025 10:05 PM
Hi Folks,
I have 2 App scopes Global and Custom app scope. I have created few catalog items and scripts in global scope which i want to move under custom app scope.
Please help with approaches to move global scope changes to custom scope.
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06-18-2025 10:10 PM
you need to capture them fresh, no other way
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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06-18-2025 10:11 PM
there is 1 option but that's risky and I won't recommend.
1) export XML of those components
2) manually change the application scope in XML
3) Then import these updated XMLs
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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06-19-2025 09:16 PM
@Ankur Bawiskar that's is true its risky but since we have not done much development hence we can re-create them in custom scope to avoid any potential loss.
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06-19-2025 09:20 PM
Yes best to re-create and in your case you don't have much components, so you can create them fresh in that scope.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader