Changing 'com.glide.cs.advanced-chat-popover' to true removes VA Chat widget on portal.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-11-2023 09:07 AM
I am in the process of testing out the Proactive Triggers capability. After enabling 'Proactive triggers activation' in the conversational interface settings, I went to system properties to update com.glide.cs.advanced-chat-popover. After changing this setting from 'false' to 'true' I noticed that the VA Chat widget was no longer visible on the portal. This did not change even when I activated the OOB triggers for testing.
You can see the change below. Why would changing this property affect the widget's visibility?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-10-2024 01:50 AM
Hello!
Have you checked KB1370199? The error you are reporting is not the same, but could be related.
Regards