Changing Sender Details for Offboarding Notifications in ServiceNow
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09-23-2024 08:21 AM
Hello Community,
I am currently working on offboarding notifications in ServiceNow and would like to change the Sender Details to reflect our Global Offboarding team instead of the default system Sender.
Could anyone guide me on how to update the sender information for these notifications or are there any specific settings or scripts in need to adjust.
Thanks in advance for your help!
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10-14-2024 05:48 AM
Hello Community,
Would request you to help me on my query as it was posted 3 weeks ago and no one responded on it.
Thanks in Advance
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10-14-2024 05:58 AM
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10-14-2024 06:04 AM
Hi @saicharan3 ,
Need to change the sender email address for one of our notifications as it's been sending default system Sender.
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10-14-2024 06:21 AM
Hi @gopalsa
If that is the case, the open the notification scroll down there you can see advanced View in the related Links. After clicking on that goto what it will contain section there you can see the "From" Field. you can enter the senders email address over there.