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Changing Sender Details for Offboarding Notifications in ServiceNow

gopalsa
Tera Contributor

Hello Community,

 

I am currently working on offboarding notifications in ServiceNow and would like to change the Sender Details to reflect our Global Offboarding team instead of the default system Sender.

Could anyone guide me on how to update the sender information for these notifications or are there any specific settings or scripts in need to adjust.

Thanks in advance for your help!

7 REPLIES 7

gopalsa
Tera Contributor

@saicharan3 the notifications are triggering from flow designer and checked all the possibilities to add the Sender details through notifications, but we are not able to add those details over notifications. 

Dingopher
Giga Contributor

This is super helpful, thanks for the clear instructions! I was struggling to find where to input the sender’s email, but your step-by-step guide made it easy to understand. The "From" field is exactly what I needed! Appreciate the help!

Hi @Dingopher 

can you mark my answer as helpful