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Hi All,
I was having one issue when i hit the below payload using REST EXPLORER then characteristics were getting created but when i click on the approve button again characteritcis are getting created with empty values , can anyone help me what can be reason.
{
"orderDate": "2026-03-01T22:36:20.000Z",
"priority": 4,
"orderCurrency": "USD",
"channel": [
{
"id": "58ad5522c3702010df4773ce3640ddb2"
}
],
"relatedParty": [
{
"id": "8679ede51bfa79541e63dca7b04bcb0d",
"@type": "RelatedParty",
"@referredType": "Customer"
}
],
"productOrderItem": [
{
"id": "1",
"action": "add",
"quantity": 1,
"product": {
"@type": "Product",
"productCharacteristic": [
{
"name": "Speed Profile",
"value": "100 Mbps"
},
{
"name": "Wall Type",
"value": "Double Brick"
},
{
"name": "4WD required",
"value": "No"
},
{
"name": "Building Height",
"value": "Single Storey"
},
{
"name": "IduType",
"value": "Wifi and Ethernet"
},
{
"name": "Installation Type",
"value": "NBN Co Install"
},
{
"name": "Mobile Reception",
"value": "Yes"
},
{
"name": "NtdType (aka ODU Type)",
"value": "Pro (default)"
},
{
"name": "Roof Type",
"value": "Tile"
}
]
},
"productOffering": {
"id": "9c36785a473b365074fcb922036d43db",
"internalVersion": "1"
},
"state": "new"
}
]
}
this is my payload and attaching the snip of the duplicate characteristics created
and also these values are not getting populated in the Service and resource orders but getting populated in Product Order , need help on this
