Check box variable - Ability to select multiple choices from referenced table

[Akshay14]

Hello All,

Greetings!!!

We got a new requirement but we are stuck at following. Requirement is as below,

1. Create a catalog Item.

2.Create a Question(variable) which will reference to "Description" field on "group(sys_user_group)" table. Users should be able to select multiple options for this question. This question should look something like below.

For above I have used "Check Box" type of variable but we can't use this variable for reference table.

3. When I try to create a variable which refer to "sys_user_group", Closest thing I achieved is as below.

I have used "Lookup Multiple choice" type of variable and it shows description field from "sys_user_group" table. Only issue is it doesn't allow users to select multiple choice as this variable shows "Radio button". We would like to have check box instead of radio button so that users can be able to select multiple choices.

Any help is greatly appreciated.

Thanks

Akshay  

[Uncle Rob]

Unfortunately checkboxes are each their own True/False variable.

You either have to create each choice manually as its own variable OR rethink how you want users selecting.  
If the options are so data driven as to be contained in a table, the fastest way to represent that is with a List Collector

[Akshay14]

Hi Robert,

Thanks for Reply.

We thought of using list collector, but list collector uses the name of groups as display name instead of "Description" field, and we don't want to change display name because it will affect instance wide.

[Uncle Rob]

Then your only option is to create each true/false choice manually.

[Natanael Osvald]

Hello everyone,

Please, there is something new about the above question (by
Akshay Magadum) after 3 years and something like 6 new servicenow releases?

I faced the same problem. I still need to use a reference table to create a checklist.
I'm trying to find a solution like the example above using "Lookup Multiple choice" with "Radio button" and with the possibility of using the reference qualifier to filter choices according to another field value.
But with the possibility to select one, two, many or all options.

Can someone help me? Maybe with some example of a widget that we can implement through macro ?! 🙂

If I am able to get a solution, I will share!

Thanks,
Natanael O. Wolf