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Check email notifications

dev_K
Tera Contributor

Hello,

 

I have a request where approval notifications are sent to a group.

 

How can i see where email were sent?

 

 

i also configured as it shows here:

dev_K_0-1719579068010.png

 

3 REPLIES 3

Slava Savitsky
Giga Sage

Navigate to System Mailboxes > Outbound > Sent

 

For additional information, refer to the product documentation:

System mailboxes

System email log and mailboxes

Not applicable

Hi @dev_K 

 

You could go to the list of emails in the instance and filter for the approval table.

 

Use the URL below and put in the instance name.

 

URL: https://<<INSTANCE_NAME>>.service-now.com/sys_email_list.do?sysparm_query=target_table%253Dsysapprov...

 

Kind regards,

Brian

 

Dr Atul G- LNG
Tera Patron

Hi @dev_K 

 

Are you trying in PDI, no email will be go but you can check in email logs.

 

AGLearnNGrow_0-1719580967467.png

 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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