Report for Opened vs Resolved Incidents in last 7 days.

suru2
Tera Contributor

‎06-28-2024 05:06 AM

Hello All,

I'm trying to create a Report for "Opened vs Resolved Incidents in last 7 days", but not able to reflect the correct data in the report. could anyone help me if anyone worked on same requirement.

 

Thanks,

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎06-28-2024 06:21 AM

Hi @suru2 

 

You can use Data set for same.

 

https://www.servicenow.com/community/itsm-forum/how-to-use-reports-to-show-incidents-opened-and-clos...

 

https://www.servicenow.com/community/now-platform-forum/incidents-report-with-both-resolved-and-crea...

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