Check if Work Notes is updated by normal users or not ?

[sieusaopolo15]

Hi,

I have one question is that is it possible to trigger the business rules if Work notes changes only by normal users and if work notes is changed by system users like 'guest', 'system', 'glide.maint' the business rules won't run

[AnveshKumar M]

Hi @sieusaopolo15 ,

The simple way is to add these filters in conditions of When to Run tab in business rule.

Updated By:: is Not:: guest

Updated By:: is Not:: system

Updated By:: is Not:: glide.maint