Checkbox to make the TASK priority to be 'Urgent'

[Jen11]

Hello All,

We have a catalog item with the following checkbox:

If the checkbox is true, I would like the the TASK priority to be 'Urgent' and if the checkbox is false, then I would like the TASK priority to be 'Low'

Could someone please help me on how I can achieve this?

Thank you,  

[Dr Atul G- LNG]

Hi @Jen11 

https://www.servicenow.com/community/developer-forum/setting-priority-on-sctasks/m-p/1946610

 I am sure there some easy way as well but I am also learning the Flow , so till the time this can be helpful.

[Dr Atul G- LNG]

You can write the code here

[Sandeep Rajput · Accepted solution]

@Jen11 You can edit your Catalog Task activity inside your Service Catalog Item workflow as follows

Hope this helps.