Checkbox Variable to showcase Multiple Options
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‎04-10-2017 03:52 AM
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‎04-10-2017 04:40 AM
I'm assuming that you are talking about creating catalog variables.
The documentation is here:Types of variables
Checkboxes are always individual questions, you cannot have multiple values for a single checkbox - it is either true or false.
To group them together, see the first line in the product document - The label that is at the beginning of a group of checkboxes will show as if it is grouping them together. You still have to evaluate each of them since they are individual questions.
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‎04-10-2017 04:53 AM
yes , this is about catalog variables.
I understand check boxes are individual questions as of now. But just wondering if we have anything (any variable type) to select multiple options. Becasue this is most wanted by many customers.
Using 'Label' is the alternate way , but it might mess up things for workflows according to the requirement.
Thanks for the response.
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‎04-10-2017 06:00 AM
Hi,
For selecting Multiple Options other Than Check box type variable you can go with Variable Type as "List Collector" as shown below:
List Collector allows you to select Multiple Options. Below Link may be useful:
http://wiki.servicenow.com/index.php?title=Variable_Types#gsc.tab=0
Please refer section 10 in the above link.
Hope this helps.Mark the answer as correct/helpful based on impact.
Regards,
Shloke
Regards,
Shloke
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‎04-11-2017 10:32 PM
Thanks. This i am aware of. I just thought if there is any other variable types/ other way to do this.