Checkbox Variable to showcase Multiple Options

Sama4
Kilo Expert

Hi ,

Do we have any functionality in Istanbul to add multiple options for section like below???

find_real_file.png

Though it is documented , i dont see any such possibility as of now OOTB to add multiple values.

9 REPLIES 9

Brian O_Donnell
Tera Guru

I'm assuming that you are talking about creating catalog variables.


The documentation is here:Types of variables



Checkboxes are always individual questions, you cannot have multiple values for a single checkbox - it is either true or false.



To group them together, see the first line in the product document - The label that is at the beginning of a group of checkboxes will show as if it is grouping them together.   You still have to evaluate each of them since they are individual questions.


yes , this is about catalog variables.



I understand check boxes are individual questions as of now. But just wondering if we have anything (any variable type) to select multiple options. Becasue this is most wanted by many customers.



Using 'Label' is the alternate way , but it might mess up things for workflows according to the requirement.



Thanks for the response.


Hi,



For selecting Multiple Options other Than Check box type variable you can go with Variable Type as "List Collector" as shown below:



find_real_file.png



List Collector allows you to select Multiple Options. Below Link may be useful:



http://wiki.servicenow.com/index.php?title=Variable_Types#gsc.tab=0



Please refer section 10 in the above link.



Hope this helps.Mark the answer as correct/helpful based on impact.



Regards,


Shloke


Hope this helps. Please mark the answer as correct/helpful based on impact.

Regards,
Shloke

Thanks. This i am aware of. I just thought if there is any other variable types/ other way to do this.