Interested in a ServiceNow event built for developers? Registration for now[dev]26 is officially open!

Child field choice list resets to "-- None --" on parent field change despite Choice setting being "

TakumiF73045390
Kilo Explorer

Hi Community,

When I change the value of a parent field, the value of a dependent child choice field is automatically reset to "-- None --", even though the child field's "Choice List Specification > Choice" setting is configured as "Dropdown without -- None --".

I was unable to find explicit information in the official documentation stating whether this automatic reset is the expected OOTB (out-of-the-box) behavior.

Could anyone clarify if this behavior is by design? Any official documentation links or insights on this behavior would be greatly appreciated.

Thank you!

0 REPLIES 0