Choice field with Dependent Value Set is not responding in HR Workspace

[Dharma Liyanage]

Hi There,

When I create a regular choice field [ Subcategory HR Service ] which has dependent value set to HR Service works well in classic view ( fig1.png, fig2.png, fig3.png ).

But; same is not responding as expected in HR Workspace. ( fig4.png ),  but it shows choice list which are not set with any dependent value in HR Workspace.

How do I resolve this issue?

Appreciate any advice.

Thanks!

[Community Alums]

Hi @Dharma Liyanage ,

Check that the size of your values in the Dependent field are equal or less than the size of the field.

Or Try creating new field if above doesn't help.

[Community Alums]

HI @Dharma Liyanage ,

[Dharma Liyanage]

I find this KB somewhat relevant to my query :

Reference fields with dependent set as true does not work in HR Agent Workspace while creating a cas...