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‎10-19-2020 02:01 AM
Hi
Have a requirement to add a value to the field in the service catalog.
When a choice value is added to the choice table it is not visible. Upon checking i realized that the value is already there in the table but not visible.
I couldn't find any scripts for hiding this. how can i resolve this issue.
Thanks
Dhanya
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Service Portal Development

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‎10-19-2020 02:04 AM
Hi
go to Choice Lists from the Application Navigator, ensure the flag Inactive for your choice values is set to false:
If I have answered your question, please mark my response as correct and helpful so that others with the same question in the future can find it quickly and that it gets removed from the unanswered list.
Thank you very much
Cheers
Alberto

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‎10-19-2020 02:04 AM
Hi
go to Choice Lists from the Application Navigator, ensure the flag Inactive for your choice values is set to false:
If I have answered your question, please mark my response as correct and helpful so that others with the same question in the future can find it quickly and that it gets removed from the unanswered list.
Thank you very much
Cheers
Alberto
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‎10-19-2020 02:29 AM
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‎10-19-2020 02:43 AM
Did you verify this by logout and login again?
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎10-19-2020 02:05 AM
Hi,
please explain in detail what is not working and where?
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader