Choices of my Assessment questions not being shown properly

prudhvig
Tera Expert

Hi,

I have created an assessment and 5 choices for each of the questions in that.

I have created a Risk Assessment and clicked on "Migrate to Assessment" Related Link. After doing this, my view is as the below snapshot.

Screenshot (181)_LI.jpg

When I clicked on "Take Survey" button in the above snapshot, it opened my assessment form which is as follows.

Screenshot (182)_LI.jpg

But, when I navigated to "My Assessments and Surveys" under Self Service, I found my assessment form as below. The options are being shown as 1,2,3,4 and 5, but not my choices.

Screenshot (184)_LI.jpg

Why is it happening so? I want the survey to be shown as in the 2nd snapshot. Please help.

Thanks in advance.

1 ACCEPTED SOLUTION

prudhvig
Tera Expert

I have solved this issue by going to Survey --> Questions. Under these, I went to my questions and updated the Dislpay field with my choices which were empty till now. Because the Display value was empty, I was not able to see choices.


View solution in original post

5 REPLIES 5

nishailame
ServiceNow Employee
ServiceNow Employee

Hi Prudhvi,



You can check the UI page, if its taking value instead of labels.


Could you please tell me where to check that from?


You can find your UI Pages from: System UI -> UI Pages in the navigation/menu


If you are using the new assessment system (not legacy surveys), the page you are likely interested in is: assessment_take2


nishailame
ServiceNow Employee
ServiceNow Employee

You can check url for assessment survey. In that you will exactly know which UI page its been using.


Screen Shot 2017-06-08 at 7.01.12 AM.png



 


Thanks.



PS: Hit like, Helpful and Endorse, if it answers your question.