CIS-Discovery Help !!

SandeepKSingh
Kilo Sage

When installing a MID Server on a Windows platform, which right must be associated when creating a Service Account?

  • A. Root
  • B. Domain Admin
  • C. MID Server User Role
  • D. Log on as service
2 ACCEPTED SOLUTIONS

AshishKM
Kilo Patron
Kilo Patron

Hi @SandeepKSingh  

If your question is about service account, which used by MID to connect associated ServiceNow Instance, the mid_server role need to add with service account.

 

AshishKM_0-1734682949462.png

 

-Thanks,

AshishKM


Please mark this response as correct and helpful if it helps you can mark more that one reply as accepted solution

View solution in original post

Ravi Gaurav
Giga Sage
Giga Sage

Hi @SandeepKSingh 

 

Answer is mid_server as when you create a mid server user from ITOM Guided setup then automatically the role is added.

--------------------------------------------------------------------------------------------------------------------------


If you found my response helpful, I would greatly appreciate it if you could mark it as "Accepted Solution" and "Helpful."
Your support not only benefits the community but also encourages me to continue assisting. Thank you so much!

Thanks and Regards
Ravi Gaurav | ServiceNow MVP 2025,2024 | ServiceNow Practice Lead | Solution Architect
CGI
M.Tech in Data Science & AI

 YouTube: https://www.youtube.com/@learnservicenowwithravi
 LinkedIn: https://www.linkedin.com/in/ravi-gaurav-a67542aa/

View solution in original post

2 REPLIES 2

AshishKM
Kilo Patron
Kilo Patron

Hi @SandeepKSingh  

If your question is about service account, which used by MID to connect associated ServiceNow Instance, the mid_server role need to add with service account.

 

AshishKM_0-1734682949462.png

 

-Thanks,

AshishKM


Please mark this response as correct and helpful if it helps you can mark more that one reply as accepted solution

Ravi Gaurav
Giga Sage
Giga Sage

Hi @SandeepKSingh 

 

Answer is mid_server as when you create a mid server user from ITOM Guided setup then automatically the role is added.

--------------------------------------------------------------------------------------------------------------------------


If you found my response helpful, I would greatly appreciate it if you could mark it as "Accepted Solution" and "Helpful."
Your support not only benefits the community but also encourages me to continue assisting. Thank you so much!

Thanks and Regards
Ravi Gaurav | ServiceNow MVP 2025,2024 | ServiceNow Practice Lead | Solution Architect
CGI
M.Tech in Data Science & AI

 YouTube: https://www.youtube.com/@learnservicenowwithravi
 LinkedIn: https://www.linkedin.com/in/ravi-gaurav-a67542aa/