Clarification on Logo Display in Service Operations Workspace Post-Yokohama Upgrade

Sirri
Tera Guru

Hi All,

We have recently upgraded our ServiceNow instance to the Yokohama version. Prior to this, we were using the Washington DC version.

In the Service Operations Workspace of the Washington DC version, the logo displayed was the default ServiceNow logo. However, after upgrading to Yokohama, we’ve noticed that the logo in the Service Operations Workspace now matches the banner image, rather than displaying the ServiceNow logo.

Could you please help us understand:

  1. Why is the banner image now appearing as the logo in the Service Operations Workspace?
  2. If we wish to revert to the default ServiceNow logo, what configuration or settings need to be updated?

We would appreciate it if you could provide clear steps or documentation to guide us through this change.

Thank you for your support.

 

12 REPLIES 12

Hi @johnmichael86,

 

was it helpful enough to resolve it for good?

———
/* If my response wasn’t a total disaster ↙️ drop a Kudos or Accept as Solution ↘️ Cheers! */


Yup bro

johnmichael86
Tera Contributor

It is helpful