Classification Prediction model is giving error 400: Results from Prediction were empty

[Supriya39]

Hello All,

I have a classification prediction model to predict assignment group of the call. The model is taking input as short description, description and u_account. But sometimes prediction model gives below error - 

400: Results from Prediction were empty. Please make sure that at least one of the input fields specified 
in your solution definition [short_description,description,u_account] are not null and are valid in your 
input record [a09af2ed974af550c18af6c6f053af2b]. Re-run the prediction once the check is complete 
and if the issue still persists, Please contact support for additional assistance

But in this case none of the fields, short_description, description or account are null. reruning this also does not solve the problem, 

Any help would be appreciated. Thanks in advance.

[Abhijeet Tarale]

Any one field (short_description,description,u_account) value is blank for the record for the input record a09af2ed974af550c18af6c6f053af2b.So please update the value and try again.

[Abhijeet Tarale]

Any one field from short_description,description,u_account  is blank for the record for the input record a09af2ed974af550c18af6c6f053af2b.So please update the value and try again.

[swapnali ombale]

for me as well same error showinhg but value is there in incident fields